Software built for appliance repair techs.
Dispatched service calls, diagnostic-to-repair jobs, appliance history per customer, and every part billed — OrbitOps runs the appliance repair business from call to paid.
Dispatch, diagnostics, parts and history in one system built for the truck.
Appliance repair is a diagnostic business: a service call to find the fault, then a repair — often on a second trip once the part comes in. The part is the job, and when it gets scribbled down and typed up later, the forgotten ones are pure loss on already-thin margins.
OrbitOps dispatches the call, ties the diagnosis and repair to the appliance, and lets techs log parts on the job so the invoice reflects exactly what was replaced — billed per job or on a monthly account for property managers.
Everything the appliance runs on — in one place
Scheduling, invoicing, payments and materials, described in the way appliance repair actually works — from booked to paid.
Dispatch & route service calls
Book calls in seconds and sequence the day so techs reach more homes with less drive time. Schedule the follow-up repair trip against the same appliance.
Diagnostic-then-repair, one record
Charge the diagnostic, then the repair — tied to the same appliance and job. Bill per job as it closes, or monthly for repeat commercial and property-management accounts.
Collect on the spot
Card, ACH or tap-to-pay in the home, or a pay link the customer taps — so completed repairs settle before you’re back in the truck.
Service history per appliance
Every diagnosis, part and repair stays on the appliance and the customer — so a repeat call starts with what was already found and fixed, not a blank slate.
Every part you don’t bill is margin you can’t afford to lose.
A control board, a motor, a valve, a seal — the part is most of the ticket on an appliance repair. Log it on the job and it’s on the invoice. Forget it and you’ve bought the part and given it away.
Techs log what they use, on the visit
Control boards, motors, valves and seals get recorded on the tech's checklist while they're on site — not reconstructed from memory at the end of the week.
Used becomes billed, automatically
Whatever went onto the job flows straight onto the invoice as a line item. The checklist is the billing record, so nothing slips through the cracks.
See what’s stocked on the truck, and what it's worth
Every logged item draws down truck and shelf stock in real time, with cost attached — so you know what you're holding, what it's worth, and when to reorder.
On repair margins this thin, an unbilled part is the difference between a profitable job and a wash. OrbitOps makes the part the job — so it never leaves off the invoice.
See how much you're leaving on the tableAppliance Repair software questions, answered
Does it handle a diagnostic-then-repair workflow?
Yes. Run the diagnostic call, capture the fault against the appliance, then schedule and complete the repair — often a second trip once the part arrives — all tied to the same job and customer.
Will it bill the parts on the invoice?
Yes. Techs log the part installed on the job; it becomes an invoice line item and draws down truck stock with cost attached — essential when the part is most of the ticket.
Can I see service history per appliance?
Yes. Each appliance carries its own history — past diagnoses, parts and repairs — so a repeat call starts with the full record instead of re-diagnosing from scratch.
Run your appliance repair business, not your software.
OrbitOps Pro is opening up to a first group of operators. Drop your email to get early access — we've pre-selected Appliance Repair so we know how you work.
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